CQC & COMPLIANCE

Be ready for an inspection, have peace of mind

Your documentation, kept current and organised. So, when the CQC gives notice, you’re handing over an organised folder, not scrambling to create one

Why you need my help

Compliance rarely fails because a practice doesn’t care. It fails because it can be pushed to ‘next week’ when you have a busy diary. Then an inspection notice lands and next week has arrived with 12 weeks of policies, audits and documents to organise and create.

Training certificates exist and CPD is up to date, but nobody’s sure where they are and when to rebook

The statement of purpose hasn’t been touched since it was first written

Your autoclave and X-ray services are 3 months overdue

A complaints log exists but hasn’t been updated in years and resolutions aren’t dated or easy to find

The morning meeting hasn’t been written up for two weeks and takes 3 hours to document

Ways we can work together

Not every practice needs the same support, start wherever fits your practice.

TIER 1 - ESSENTIALS

£350 - £450 a month

- Self assessment checklist

- Document organisation

- Ready to send inspection pack

- Monthly to do list

I flag any missing or expiring documents, you provide the evidence

TIER 2 - STANDARD

£500 - £750 a month

- Self assessment checklist

- Document organisation

- Ready to send inspection pack

- Weekly to do list

- Training & Meeting Templates

- Active chasing of documents

I chase any missing evidence from your staff, have weekly check ins and provide audit, training, policy and meeting templates

TIER 3 - COMPREHENSIVE

£1,000 - £1,750 a month

- Self assessment checklist

- Document organisation

- Ready to send inspection pack

- Training & Meeting Templates

- Active chasing of documents

- Weekly online meeting

- Full team online training & policy update meetings

- Completion of policy updates, audits and risk assessments (within my remote capability and your approval and information needed)

- Booking of any in person risk assessments or annual servicing (fee of service or assessment not included)

You provide any information needed and complete in person tasks, I manager and maintain all of your CQC documentation

- Interpreting whether documentation meets CQC standards

- Mock inspections or formal compliance sign off

- Any guarantee about inspection outcomes

NEVER INCLUDED

One Off Projects

No ongoing commitment, just a deep clean and organise of your current systems

CQC Inspection Sprint

£1,000 to £2,500

For a practice that’s already in good shape and wants a focused polish ready for a possible inspection. A single deep reorganisation and review of documentation.

Also perfect for a practice with an upcoming inspection and feels unprepared, I can turn around your entire CQC folder ready for when the inspector arrives

Includes:

- Full one time review of existing documentation against current CQC requirements

- Reorganising all documentation into a compliant, audit ready digital folder structure

- Checklist of any missing documents and support creating evidence

- Day by day breakdown of sprint and to do list with daily support

3 Months Intensive

£600 to £1,000 a month (£1,800 to £3,000 total)

For a practice that’s genuinely behind, not just due for a tidy.

A full three month rebuild of your compliance documentation from the ground up, with an in depth handover so you can maintain it yourself afterwards with no ongoing subscription fee.

Includes:

- Full audit of compliance documentation

- Organisation of existing evidence

- Creation of missing policies, logs, audits & training records (within remote capabilities, your final approval and necessary information provided)

- Booking of any necessary in person services and risk assessments (fee of service & assessment not included)

- Handover training session with the whole team to maintain organisation

- Checklists and compliance calendar for future compliance

- 3 month post intensive check in meeting

Paper to Digital Transition

£900 to £2,500 (depending on amount of physical evidence)

If you want to transition for bulky folders and physical documentation, we send out a member of staff who will scan every single document into an online folder so you don’t have to.

We’ll organise and set you up with an online system to reduce your physical storage and improve your organisation

Includes:

- Audit of existing documentation and systems

- List of missing documents and gaps (can be created for you at an additional fee)

- Creation of an organised digital folder structure and compliance calendar

- Scanning of existing paperwork to online system and disposal

- Training session for team on maintenance and use of online system

How I approach this

AN IMPORTANT BOUNDARY

I organise, prepare and keep your documents up to date. I don’t interpret whether your practice meets CQC standards or carry out mock inspections. My job is to make sure you have exactly what you need, the moment you need it.

Think of me as a skilled practice manager working right by your side, handling the heavy lifting of your daily admin. I slot straight into your existing workflow to keep things running smoothly and stay on top of those tricky regulations. It’s having an extra pair of hands to manage the details, so you can focus on leading your team and not ticking boxes

Common Questions

Do you tell us if we’re compliant?

No, it is still up to you to be compliant in practice. I make sure everything’s organised, current and easy to find, so you can provide organised evidence in case of an inspection. I cannot guarantee an inspection outcome.

What happens if CQC gives short notice?

This is exactly what your inspection pack is made for, kept current at all times, so when the CQC calls you are ready. If you’re not already on a CQC organisation plan, the CQC inspection sprint is for you, we can organise your documentation in a rush to ensure you’re ready and relaxed as you can be.

Can we change tiers or from a project to ongoing support?

Of course! A lot of practices move to ongoing support from projects when they realise how the system works and how much time it saves. Alternatively, as you’re documentation becomes more organised and you feel more control, practices drop tiers (3 month minimum on all tiers prior to change)

Can we keep our existing organisation structure or system

Yes, if you have software or a structure you already use and love, I can work with the system and organise your existing resources.

Let’s see what your practice actually needs

A free 20 minute call. No pressure, no obligation.